Active listening is a communication technique used in counselling, training, and conflict resolution that requires the listener to feed back what they hear to the speaker by re-stating or paraphrasing what they have heard in their own words, in order to confirm what they have heard and, more importantly, to confirm the...
Active listening is a communication technique used in counselling, training, and conflict resolution that requires the listener to feed back what they hear to the speaker by re-stating or paraphrasing what they have heard in their own words, in order to confirm what they have heard and, more importantly, to confirm the understanding of both parties. Active listening can be used in face-to-face conversations as well as in writing.
In counseling, active listening is used by counselors who want to understand their clients' feelings rather than trying to fix them immediately after they arise. This helps clients feel like they are being listened to and understood instead of being judged or criticized. Clients also benefit from hearing themselves described in terms they can understand (e.g., "It sounds like you're feeling angry") rather than having their emotions explained away with comments such as "You shouldn't feel this way." In fact, research has shown that people who listen actively to others experience less stress than those who don't spend much time doing so.
It is the practice of actively listening while someone else talks, summarizing and reflecting back what is said, and refraining from passing judgment or offering advise. When you exercise active listening, you give the other person the impression that they have been heard and respected. Active listening is thus the cornerstone for each good communication.
You can show that you are practicing active listening by paraphrasing what you understand the person to be saying, asking questions to get more information, and showing an interest in what he/she has to say by nodding occasionally and making eye contact.
In addition, demonstrating understanding through silence is also considered as active listening. For example, if the other person is talking about their work problems, then you should refrain from giving advice or commenting on them unless asked. This shows that you are paying attention to what they are saying and you want to help but not at the expense of them opening up to you.
Active listening builds trust between people because it demonstrates that you are willing to go out of your way to hear them out and understand their position. This makes others feel like they can tell you anything without fear of being judged or criticized.
Active listening is important in many situations including job interviews, social events, and business meetings. Exhibiting this skill will make you seem like a trustworthy person who people can confide in.
Active listening is a method of listening to and reacting to another person that promotes mutual understanding. Rogers and Farson (2015) coined the term "active listening" in the 1950s. They explain it as follows: The term "active" refers to the fact that the listener has a distinct duty. He or she should make an effort to understand the other person's position by paying attention to what is being said, showing an interest in her feelings, and making clear attempts at reconciliation or agreement.
In addition, they pointed out that listening is not merely hearing someone speak but also includes observing his body language, searching for clues in his voice, and understanding what he is saying even if you disagree with it. Only by doing all of these things can you really listen to someone else.
According to Rogers, active listening is necessary because people often hear what they want to hear rather than what others are actually saying. This can be done intentionally by trying to understand where the other person is coming from before responding, or unintentionally by focusing on your own thoughts and feelings instead of those of others. He believed that only by becoming aware of this tendency could we learn to pay better attention to others.
In conclusion, Rogers stated that active listening is important because without it there can be no real communication between people.